How do I cancel Paperless Billing and switch back to a paper bill? You can also opt into getting text message reminders in your My Account settings, and you can always view your full monthly bill on My Account anywhere, anytime. ![]() If you're enrolled in automatic payments, you'll not only receive an email when your bill is ready to view - you'll receive email reminders shortly before your bill is due, too. What if I don't see the email you sent me about my bill? To change your preferred email address and what types of alerts and notifications you receive, see how to manage the settings of your Comcast email. A reminder that your bill is available will be sent to your preferred email address. You can also view your last 24 monthly billing statements in My Account.Ĭan I change the email address to which my statement is emailed? How will I know when my bill is available for viewing?Ī reminder is sent to your email address each month letting you know your bill is now available. We automatically send all our customers an email to let them know there's an easy way to view and pay your bill online. We send these emails to let you know about important changes to your services and to keep you up-to-date on things like billing transactions and adjustments, channel lineup changes, upcoming service interruptions, weather-related outages, and more. Why did I start receiving an email saying my bill is ready to view if I'm already getting a paper bill?Įmails letting you know your bill is ready to view are service communications. Why?Ĭomcast is legally required to send certain communications by mail, so you may still occasionally receive mail from us. Once you're all set, you'll see a pop-up message confirming that your bill will be sent to your primary email address going forward.īack to Top Frequently Asked Questions I switched to Paperless Billing, but I'm still receiving mail from Comcast. Follow the on-screen prompts to set up Paperless Billing.Note: You'll only be able to sign up for Paperless Billing if you have an email address on file. ![]()
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